Quality Concept to TQM Philosophy

Abstract

Education today is in search of quality. The concept of quality is known to us in a traditional way. But during the last 50 years, the industrial revolution accompanied by mass production has impelled us to preceive quality in totally a new way. The concepts of quality, quality by inspection, quality assurance and total quality have come up.

Industry has been compelled to go in for quality and excellence due to global market, open economy and privatization. It is now the turn of Engineering Education to follow in the footsteps of Industry. Hence, the need for those involved in Education, particularly in Higher and Technical Education, to understand quality and adopt/adapt it.

Hence, an effort has been made in this article to deliberate three aspects namely (i) the quality movement ii) the quality concept and (iii) Educational perception of quality. Th en the philosophy of TQM&its six basic principals are explained.